SMS Term of Service
SMS Terms and Conditions for Hem Healer LLC
Effective Date: Aug 1 2024
Welcome to Hem Healer LLC (“we,” “our,” or “us”). By subscribing to receive SMS messages from us, you agree to the following terms and conditions. If you do not agree to these terms, please do not opt in to receive SMS communications from us.
1. Consent to Receive SMS Messages
By providing your phone number and opting in, you consent to receive recurring automated SMS messages from Hem Healer LLC. These messages may include, but are not limited to, order confirmations, shipping updates, promotional offers, and other information related to our supplement products.
2. Message Frequency
The frequency of SMS messages you receive may vary based on your interactions with our store. Generally, you can expect to receive up to 3 SMS about the same subject within a 24hour timeframe, keeping in mind time zones. The actual frequency may depend on your orders and engagement with our promotions.
3. Opt-Out Instructions
To stop receiving SMS messages, reply with "STOP" to any SMS message you receive from us. You will receive a confirmation message indicating that you have been unsubscribed. If you need assistance or have any questions, reply with "HELP" or contact us at support@hemhealer.com.
4. Cost and Data Charges
Message and data rates may apply. You are responsible for any charges that may be incurred from your mobile carrier for receiving SMS messages. Please check with your mobile service provider for more information about potential costs.
5. Privacy and Data Security
We are committed to protecting your privacy. Your phone number and any associated data will be stored securely and used only for the purposes outlined in our SMS communications. We do not sell or share your information with third parties for their marketing purposes. For more details on how we handle your data, please review our privacy policy @ https://www.hemhealer.com/pages/privacy-policy .
6. Compliance with Laws
Hem Healer LLC adheres to all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the guidelines set by the Cellular Telecommunications Industry Association (CTIA). We are committed to responsible messaging practices and compliance with industry standards.
7. Changes to Terms
We may update these SMS Terms and Conditions from time to time. Any changes will be communicated through an SMS message or posted on our website. Continued use of our SMS service after changes are made constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions or concerns regarding our SMS service or these terms, please contact us at support@hemhealer.com or visit our website at www.hemhealer.com.
By subscribing to receive SMS messages from Hem Healer LLC, you acknowledge that you have read, understood, and agree to these SMS Terms and Conditions.
